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About Us
Serve and Protect Credit Union also offer services and products to immediate family members living at the same address of serving personnel members.
Joining a credit union offers immediate family members of those working within the Military, NHS, Fire and Prison services the chance to be part of a valued community, with exclusive access to a range of financial products and a service that offers the personal touch.
As a not-for-profit, we are owned by our members, meaning your interests are at the heart of everything we do.
We know that as a family member of a service person that this can bring an increase of stress into your life. We’re here to help remove any financial worries and provide you with a service that makes managing your money a straightforward experience.
Community First
We are ethical and community-focused, driven by providing service excellence to our members rather than profits. As a member of the credit union your savings will help provide much needed access to affordable credit for your colleagues.
Personal Touch
Our personalised service will treat you as an individual rather than just a credit score, supporting our members where we can.
Useful Resources
We provide an array of resources that can help you prepare for your financial future.
See what our members have to say
A fantastic organisation with an excellent team, making it easy for you to save, borrow, and manage your finances. Specifically tailored to the Emergency Services, this organisation is a ‘must’! Go on, what are you waiting for?
Very well-trained staff, very understanding. In times like these, we need an organisation like this to help us.
I have been saving with Serve and Protect for a long time now and I cannot fault the service. I have taken out a loan and had the money in my account within 24 hours. Cannot recommend this company enough.
I’ve been a member for 27 years and have always been more than happy with the service I’ve received. Friendly, helpful, and have gone above and beyond for me over the years!
Serve and Protect go above and beyond to help out. Every time I’ve used them I have had a great experience. Couldn’t be happier with the services they provide.
Customer service is very approachable and helpful. They will help you in every step of the way.
The service from Serve and Protect has been absolutely outstanding. I’m so impressed with how I have been treated. I would definitely recommend them again!
The staff are lovely, always helpful, and very patient, I always manage to tie myself in knots but they always get me knotted, a very big thank you from me.
Great way to consolidate any outstanding loans or credit caused by the cost of living crisis. Provided great care and support throughout the whole process. Would recommend anyone who requires financial products to contact them first.
I have been a member for many years, since the early days of the credit union. Savings and loans could not be easier. Staff are always helpful and prompt to respond to questions.
I am grateful for what Serve and Protect all have done for me, especially at this time when I was really in need of the helping hand they gave to me
Not-for-profit means MORE money in interest on savings and LESS interest on loans. It really is a ‘No Brainer’. Credit unions are better for the customer than banks!
I have been a member of this credit union for many years and I have always enjoyed excellent service, both as a saver and borrower. I would recommend it to anyone eligible to join!
Easy to save. Easy to withdraw savings. Easy to apply for a loan. The credit union is a great ‘friend’, especially when the going gets tough, they’re there for you!
I’ve really enjoyed saving with Serve and Protect. I don’t notice the regular contributions from my salary, but they build up so quickly and create a significant savings pot I can use for unexpected things that always crop up in life. And it’s good to know that I’m part of a bigger community which I hope means I’m helping others in a small way. It’s reassuring to know it goes both ways and they’re there for me I need them too.
The service is great and always there for me whenever I need help from Serve and Protect, especially with my savings.
Customer service is very approachable and helpful. They will help you in every step of the way.
Serve and Protect Credit Union makes it easy to save, with no risk, but good rewards with a yearly dividend paid to all members. It makes you feel valued and part of a family by looking after you and your money. With lots of competition for your savings, that really does give you peace of mind.
Easy to save. Easy to withdraw savings. Easy to apply for a loan. The credit union is a great ‘friend’, especially when the going gets tough, they’re there for you!
Every transaction with Serve and Protect Credit Union is seamless. They make sure I am up to date with every step of the process and I’d recommend them to anyone. If it wasn’t for them I wouldn’t have been able to save the money for a deposit for our home. I got used to saving a certain amount from my salary each month as it was deducted at source. They helped me make a home for my family and I’ll always be grateful.
I really love how easily (and painless) Serve and Protect make it to save. I just put a little aside so I’ve got cash to spend at Christmas and it’s perfect. I also like the fact it’s our credit union and my savings help support that.
Since this great organisation started, I have been a member. Before this I had always been a poor saver, living in a permanent bank overdraft and a limited financial future. With the help of Serve and Protect, I’ve matured into a responsible saver, who enjoys the smugness of paying off a loan early!
I would definitely recommend Serve and Protect. Very quick response time and super friendly staff to support you through your application.
I have been a member now for over 30 years. My savings are taken from my salary which makes it easier. I have had numerous loans over the years when I needed bailing out. Joining is a ‘No Brainer’. Just do yourself a favour and join. There are no hidden catches, just big benefits.
Very helpful and assisted where possible to ensure I got the best outcome when applying for a loan. The loan was approved within a day of applying after providing some additional information with the money reaching my account within hours. This helped me to consolidate my finance agreement the next day against a far greater APR.
Excellent service, fast and easy to use. Once I submitted all the paperwork, the loan was processed and in my account within a few hours.
I have been saving with Serve and Protect for a long time now and I cannot fault the service. I have taken out a loan and had the money in my account within 24 hours. Cannot recommend this company enough.
I have been a member for many years and used the facility to save and borrow. It has helped my own family when they needed assistance instead of going to banks and paying lots of interest. I am also happy knowing the money I save is there to help other people as well.
Brilliant service. Genuine people who want to help you in tough times. Couldn’t have been better. Got approved for a loan even though I have only worked in the job for three months.
The service from Serve and Protect has been absolutely outstanding. I’m so impressed with how I have been treated. I would definitely recommend them again!
I am grateful for what Serve and Protect all have done for me, especially at this time when I was really in need of the helping hand they gave to me.
I was a struggling, single parent with no great credit at the time and in a few clicks Serve and Protect helped me get back on track. No quibble, no negative impact. That was nearly 10 years ago. Still have my little savings account and a positive credit score. The credit union are there for us all.
Fantastic service, the process is swift and easy. I felt I was considered as a person and not an automated score. I am proud to be a member.
Where can I start, not only is this company very professional, but it also has a wonderful lending team that provide such good customer service and are always happy to help you, in any way! l recommend these guys to anyone looking for a loan or to settle debt.
I used Serve and Protect for a new loan and the process was very simple with a quick decision. The company was very professional and helpful. I highly recommend Serve and protect Credit Union to anyone.
Great service from start to finish. Applied for a personal loan, and the staff looked at my request as an individual and not just what the screen said. They made sure the personal loan was suitable for me and realistic. Great communication back and forth throughout the process.
Serve and Protect have been brilliant since I opened an account. I applied for a second loan while overseas and they made this very easy! I would definitely recommend Serve and Protect to others!
It was really a hard time for me, but when I gave a proper explanation and proof they provided me a loan at a reasonable rate. Within 6 hours I received money in my bank account.
I used Serve and Protect for a new loan and the process was very simple with a quick decision. The company was very professional and helpful. I highly recommend Serve and protect Credit Union to anyone.
It was really a hard time for me, but when I gave a proper explanation and proof they provided me a loan at a reasonable rate. Within 6 hours I received money in my bank account.
Customer service is very approachable and helpful. They will help you in every step of the way.
Excellent service, fast and easy to use. Once I submitted all the paperwork, the loan was processed and in my account within a few hours.
Absolutely amazing and prompt service. I am literally grateful for them as they helped me with a loan when I was in great need. I already recommended the Credit Union to my colleagues and friends. This credit union is a life-saving angel!
A fantastic organisation with an excellent team, making it easy for you to save, borrow, and manage your finances. Specifically tailored to the Emergency Services, this organisation is a ‘must’! Go on, what are you waiting for?
I’ve been a member for 27 years and have always been more than happy with the service I’ve received. Friendly, helpful, and have gone above and beyond for me over the years!
I have been a member for many years, since the early days of the credit union. Savings and loans could not be easier. Staff are always helpful and prompt to respond to questions.
Not-for-profit means MORE money in interest on savings and LESS interest on loans. It really is a ‘No Brainer’. Credit unions are better for the customer than banks!
I’ve really enjoyed saving with Serve and Protect. I don’t notice the regular contributions from my salary, but they build up so quickly and create a significant savings pot I can use for unexpected things that always crop up in life. And it’s good to know that I’m part of a bigger community which I hope means I’m helping others in a small way. It’s reassuring to know it goes both ways and they’re there for me I need them too.
Serve and Protect Credit Union makes it easy to save, with no risk, but good rewards with a yearly dividend paid to all members. It makes you feel valued and part of a family by looking after you and your money. With lots of competition for your savings, that really does give you peace of mind.
I have been a member of this credit union for many years and I have always enjoyed excellent service, both as a saver and borrower. I would recommend it to anyone eligible to join!
I have been a member now for over 30 years. My savings are taken from my salary which makes it easier. I have had numerous loans over the years when I needed bailing out. Joining is a ‘No Brainer’. Just do yourself a favour and join. There are no hidden catches, just big benefits.
I have been a member for many years and used the facility to save and borrow. It has helped my own family when they needed assistance instead of going to banks and paying lots of interest. I am also happy knowing the money I save is there to help other people as well.
I really love how easily (and painless) Serve and Protect make it to save. I just put a little aside so I’ve got cash to spend at Christmas and it’s perfect. I also like the fact it’s our credit union and my savings help support that.
I was a struggling, single parent with no great credit at the time and in a few clicks Serve and Protect helped me get back on track. No quibble, no negative impact. That was nearly 10 years ago. Still have my little savings account and a positive credit score. The credit union are there for us all.
Since this great organisation started, I have been a member. Before this I had always been a poor saver, living in a permanent bank overdraft and a limited financial future. With the help of Serve and Protect, I’ve matured into a responsible saver, who enjoys the smugness of paying off a loan early!
Very helpful and assisted where possible to ensure I got the best outcome when applying for a loan. The loan was approved within a day of applying after providing some additional information with the money reaching my account within hours. This helped me to consolidate my finance agreement the next day against a far greater APR than that of the company.
I am grateful for what Serve and Protect all have done for me, especially at this time when I was really in need of the helping hand they gave to me.
Serve and Protect go above and beyond to help out. Every time I’ve used them I have had a great experience. Couldn’t be happier with the services they provide.
Fantastic service, the process is swift and easy. I felt I was considered as a person and not an automated score. I am proud to be a member.
Very well-trained staff, very understanding. In times like these, we need an organisation like this to help us.
The service is great and always there for me whenever I need help from Serve and Protect, especially with my savings.
As always they impartially look at your circumstances, and affordability and offer help wherever possible. Amazing quick and super friendly service.
Where can I start, not only is this company very professional, but it also has a wonderful lending team that provide such good customer service and are always happy to help you, in any way! l recommend these guys to anyone looking for a loan or to settle debt.
The most helpful team I’ve ever come across – people for the people type. I had no trouble whatsoever and it’s a really easy process. I’ll recommend it to anyone.
The service I received was simple, easy, straightforward, and painless. They were eager to help me from the beginning and they made the whole process easy fast and easy. I couldn’t ask for anything more.
Very pleased with the service provided by Serve and Protect. They have very friendly and have very helpful staff that make things fast, simple and hassle-free.
Extremely helpful and understanding. Helped me even when no one else would. 100% recommend to all Armed Forces serving personnel.
Outstanding service! Less than 24 hours after applying for a car loan, it was credited to my account Thank you so much.
Serve and Protect has helped me every time I’ve needed credit. The process isn’t lengthy or complicated. I am very pleased with the service I’ve received so far!
Serve and Protect have been brilliant since I opened an account. I applied for a second loan while overseas and they made this very easy! I would definitely recommend Serve and Protect to others!
The whole process was quick and easy. From my initial enquiry about a loan to the money going into my account, it was a seamless process.
I have been saving with Serve and Protect for a long time now and I cannot fault the service. I have taken out a loan and had the money in my account within 24 hours. Cannot recommend this company enough.
Serve and Protect Credit Union responded quickly to my application for a loan. There was no judgment that I needed the money for a hot tub, either. I have fibromyalgia, which is why I need one. They couldn’t lend me the full amount, but this showed me that they are responsible lenders.
Brilliant service, and a nice, quick process! A lot of stress has been relieved knowing my debts are sorted and I’m clearing this via my salary!
I would definitely recommend Serve and Protect. Very quick response time and super friendly staff to support you through your application.
I have been a member of Serve and Protect for a number of years and I have always found it an excellent way to save money, and when I needed them they were there for me.
Every transaction with Serve and Protect Credit Union is seamless. They make sure I am up to date with every step of the process and I’d recommend them to anyone. If it wasn’t for them I wouldn’t have been able to save the money for a deposit for our home. I got used to saving a certain amount from my salary each month as it was deducted at source. They helped me make a home for my family and I’ll always be grateful.
Brilliant service. Genuine people who want to help you in tough times. Couldn’t have been better. Got approved for a loan even though I have only worked in the job for three months.
The staff are lovely, always helpful, and very patient, I always manage to tie myself in knots but they always get me knotted, a very big thank you from me.
Great service from start to finish. Applied for a personal loan, and the staff looked at my request as an individual and not just what the screen said. They made sure the personal loan was suitable for me and realistic. Great communication back and forth throughout the process.
Serve and Protect have helped me and my family out so much. Because of the credit union, I can now re-mortgage and get a cheaper deal.
The service from Serve and Protect has been absolutely outstanding. I’m so impressed with how I have been treated. I would definitely recommend them again!
A fantastic organisation with an excellent team, making it easy for you to save, borrow, and manage your finances. Specifically tailored to the Emergency Services, this organisation is a ‘must’! Go on, what are you waiting for?
Very well-trained staff, very understanding. In times like these, we need an organisation like this to help us.
I have been saving with Serve and Protect for a long time now and I cannot fault the service. I have taken out a loan and had the money in my account within 24 hours. Cannot recommend this company enough.
Customer service is very approachable and helpful. They will help you in every step of the way.
As a credit union, we welcome immediate family members residing at the same address as existing members to join us. So, whether it is your children, or a partner, they have the opportunity to become a member on their own and enjoy the benefits of saving and borrowing through direct debit.
Absolutely! We have a special promo code that lets you earn £10 in your family member’s savings account when they use the code ‘FAMILY10’ during sign-up. It’s a fantastic way to share the love and save together!
To become a member of the credit union, simply follow our user-friendly joining process on our website. Select the service that applies to you, and then choose ‘Family Members’. From there, just fill out a short application form.
