Top Up Loans

A More Flexible Future

Find out more about top up loans and how we can help.

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What is a top up loan?

Top up loans are an alternative to applying for a whole new loan when you need some extra cash. Instead of having to go through the entire process again, if you have an existing loan with us, you can top this up to an amount you need.

What are the benefits of a top up loan?

There are a host of benefits to a top up loan for those that are in need of additional funds. We outline just a few of these below.

Affordable Rates

Clear and simple interest rates

Easy Application

It is easy to apply, as you would already be a member and someone who has borrowed from us before

Flexible Repayment Periods

You can choose the repayment period that’s right for you

You’re in Trusted Hands

As an existing borrower, you already know we’re a trusted partner

Consolidated Payments

You only need to make a single payment rather than paying multiple lenders

How to apply for a Top Up Loan?

If you’re looking to borrow more money, topping up your loan with Serve and Protect could be a great option. Here’s how it works:

Log in to online banking

If you’re already registered for Online Banking or have the Serve and Protect app, we have a convenient option for you! You can easily top up your existing loan online. No hassle, just a few clicks away!

Assess current circumstances

The amount will vary based on your current status and is subject to assessment from our dedicated loans team. Rest assured, we’ll make every effort to evaluate this swiftly and efficiently on your behalf.

One fixed monthly repayment

If you top up a loan is approved, we create a new loan that includes the remaining balance of your existing along with the additional amount you wish to borrow.

Frequently Asked Questions

You may be eligible to borrow up to £25,000, depending on your circumstances. This amount includes any existing loan you may have. You’ll then only need to make one fixed, monthly repayment, making it easier for you to plan your budget.

When you top up a loan, we don’t actually add money to it. Instead, we set up a new loan for the remaining balance plus the additional amount you want to borrow.

Here’s an example: if your current loan is £2,000 and you would like to borrow an extra £3,000, we’ll create a new loan for £5,000.

Please keep in mind that the new loan might come with a different interest rate and term compared to your initial loan. This means that you could potentially pay a higher amount of interest than before. Rest assured, we’re here to help clarify any questions you may have!

You have the freedom to repay your loan early at any time, without incurring any penalties.

Sometimes, you might not want to add more funds to an existing loan. This could be because you took out your current loan for a specific purpose and prefer to keep the repayments separate. In such situations, you could think about getting a second loan, resulting in two repayments.

You can effortlessly apply to top up your loan by simply logging in to our convenient online banking or our user-friendly mobile app. It’s quick, easy, and hassle-free!

You have a higher chance of being approved for a Top Up Loan if:

  • You are 18 years old or older
  • You have a regular source of income

On the other hand, your chances of approval are lower if:

  • You cannot provide proof of a regular source of income
  • You cannot afford the loan repayments for the requested amount
  • You have credit in arrears, defaults, or an outstanding CCJ
  • You have previously defaulted on a loan with us

We will evaluate your personal circumstances before making a decision on whether to offer you a loan. We apologise, but we are unable to offer a loan if you are insolvent at the time of application or have been discharged from insolvency within the last 12 months.

Please note that meeting these criteria does not guarantee acceptance.

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