Log In
Get Started
Log In
Get Started

Prison & Probation

Prison and Probation Employees

We understand that working in Prison & Probation comes with its own challenges. Thankfully, we have made accessing financial support with Serve and Protect Credit Union easy.

Prison & Probation

Find out more about how to sign up as part of the Prison and Probation Service.

By joining a credit union you can have access to a range of savings and loan products designed to give you more financial control. Find out how to sign up and become a member below.

Become a Member

We make finances simple

With so much to think about, the last thing you need is to worry about your finances. With a credit union account, your finances are taken care of and you have access to help and support designed with you in mind. Some of the benefits of a credit union account includes:

Simple Money Management

Due to the nature of our members’ jobs, they often have unique financial circumstances and challenges. Our products are designed to assist with making managing your money as simple as possible

Competitive Returns

Prison and Probation Officers can benefit from preferable interest rates on loans, financial products and credit cards, with no hidden fees or costs.

Personal Touch

Our personalised service will treat you as an individual rather than just a credit score, supporting our members where we can.

Prison & Probation
Prison & Probation
Prison & Probation

Join our growing community of those who Serve and Protect the nation!

Get Started

Don’t just take our word for it

See what our members have to say

Feefo logo
Feefo Platinum Trusted Service Aware logo for 2023
Serve & Protect shield icon

Lewis

HM Prison & Probation Service

Amazing, I can’t recommend you all enough

You are all amazing. You have helped me and my family out so much. Because of you, I can now re-mortgage and get a cheaper deal. It was quick and easy.

Serve & Protect shield icon

Trusted Member

Scottish Prison Service

Easy, Fast and Friendly Service

I needed a loan for an expensive car repair. When I called to enquire if I was eligible for a top up my loan, the staff member was so friendly and knowledgeable. The fast, friendly service made the world of difference.
Serve & Protect shield icon

Trusted Member

HM Prison & Probation Service

Treat you like a person

Needed a loan to consolidate credit card debts and some extra cash for Christmas. My credit score is atrocious, however, this was not even mentioned and I was approved quickly. It’s nice to be treated with respect and not as a number.
Serve & Protect shield icon

Trusted Member

HM Prison & Probation Service

Happy customer

Professional, efficient and no complications. I like the way it’s arranged based on salary and taken direct from source.
Serve & Protect shield icon

Jaydon

HM Prison & Probation Service

Great People

Brilliant service. Genuine people who want to help you in tough times. Couldn’t of been better. Got approved for a loan even though I have only worked in the job for three months.
Serve & Protect shield icon

Jonathan

HM Prison & Probation Service

Fantastic service

Fantastic service. No matter who you speak to they go that extra mile to help. Couldn’t be happier. Thank you.
Serve & Protect shield icon

Emerson

Prison Officers' Association

Great way to save money

I have been a member of Serve and Protect for a number of years I always found it an excellent way to save money and when I needed they were there for me. Thanks a bunch!
Serve & Protect shield icon

Trusted Member

HM Prison & Probation Service

Quick and easy. Legends!

Fantastic customer service. Quick and to the point with little confusion. Credit builder loan was perfect for my situation and will look to use the service again if needed in the future.
Serve & Protect shield icon

Trusted Member

Scottish Prison Service

Hassle free loan

This is probably the fourth time I have used Serve and Protect Credit Union and its always been the easiest and most hassle free loan I have had.
Serve & Protect shield icon

Trusted Member

HM Prison & Probation Service

Impeccable

Professionally completed all background checks and paperwork on applicants and kept me informed at every step. The loan has already put my mind at ease, and stopped me wasting money on high interest rates!
Serve & Protect shield icon

Hollie

HM Prison & Probation Service

Highly recommend!!

Brilliant service, nice quick process! A lot of stress has been relieved knowing my debts are sorted and I’m clearing this via my payslip! Thanks so much.
Serve & Protect shield icon

Kerry

HM Prison & Probation Service

Quick, respectful and non-judgemental

Serve and Protect Credit Union responded quickly to my application for a loan. There was no judgement that I needed the money for a hot tub, either. In fact, I have fibromyalgia, which is why I need one. They couldn’t lend me the full amount, but this showed me that they are responsible lenders.
Serve & Protect shield icon

Trusted Member

HM Prison & Probation Service

Would recommend!

Excellent service and communication, everything was dealt with in an efficient and professional manner. Helped me to get the car I wanted and needed, thank-you very much for your speed and support during the loan process.

Serve & Protect shield icon

Karen

HM Prison & Probation Service

Staff always kind & helpful

I am relocating to another jail and I had to pay 6 months rent up front. Serve and Protect didn’t hesitate to help me out. Cannot recommend this company enough. Thank you.
Serve & Protect shield icon

Trusted Member

HM Prison & Probation Service

Absolutely brilliant

Managed to pay off all of my other credit commitments and I now have one very affordable payment which I don’t even notice as it goes out of my wages before it even hits my bank account each month.
Serve & Protect shield icon

James

Prison Officers' Association

They really went the extra mile

Superb, professional and plenty of patience, they really went the extra mile. The loan will get me over a temporary cash shortfall, without costing the earth.
Serve & Protect shield icon

Trusted Member

Scottish Prison Service

Very straight forward process

Very straight forward process and communication was excellent. Stress free application and made feel valued as always. Will allow me to finish my renovation.

Serve & Protect shield icon

Trusted Member

HM Prison & Probation Service

Swift decision and good communication

I was very impressed. Very swift decision and good communication in time. The best financial service I have ever received. Kudos.

Serve & Protect shield icon

Amanda

Prison Officers' Association

Prompt and Professional

I have consolidated my debt and know now I have one payment, which has streamlined my finances. The whole experience from start to finish was smooth and efficient.

Serve & Protect shield icon

Trusted Member

Scottish Prison Service

First class personal service throughout

A very individual service as my financial situation was slightly complicated but it wasn’t a problem. They took the time to understand it subsequently were able to offer me the loan.

Serve & Protect shield icon

Trusted Member

HM Prison & Probation Service

Good job from the loans team

The loan team were very helpful with the application process and feedback on when payment would be made. A great team performance, keep it up.

Serve & Protect shield icon

Trusted Member

Scottish Prison Service

Quick and easy

The service I received from the team was very helpful, they gave me information throughout the process and made it quick and easy.

Serve & Protect shield icon

Sarah

HM Prison & Probation Service

They are always happy to help

I have been a member of Serve and Protect for some time now. Every query I have had has been dealt with quickly and professionally, and they are always happy to help where they can.

Serve & Protect shield icon

Trusted Member

HM Prison & Probation Service

Very efficient and non-judgemental

I thought the service was very efficient and non-judgemental. They actually listened to the reason why I wanted the loan, unlike a lot of loan companies that just want to see your credit score.

Serve & Protect shield icon

Trusted Member

Scottish Prison Service

Painless process

The loan meant I could enjoy a great family holiday without worrying about money. The whole process was quick and easy. Between the initial enquiry about a loan to the money going into my account, it was a seamless process.

Frequently Asked Questions

Absolutely! If you’re part of HM Prison & Probation Service or the Scottish Prison Service, you have the option to save and borrow conveniently through salary deductions.

Great news! You can still join our credit union even if you work in a private prison. Enjoy the convenience of saving and borrowing through direct debit. We’re here to help you every step of the way!

Absolutely! You have the option to save and borrow, with repayment conveniently deducted from your salary. It’s a great way to manage your finances and make the most of your income.

You can still become a member as long as you do so before leaving your employer. Once you’ve joined, you’ll have the opportunity to remain a member for life. We look forward to having you as part of our community!

Load More

Check out who else we serve

Family Members
NHS & Private Healthcare
Fire & Rescue Services
Armed Forces Community
Police & Law Enforcement