Anyeley's Experience with Serve and Protect Credit Union
At Serve and Protect Credit Union, we take pride in connecting with our members and supporting them in their financial journeys. Anyeley, a member of the College of Policing, joined our credit union because she saw an opportunity for not just saving but also being part of a community that works together.
Anyeley shares her story through her own words in this video, but for those of you who prefer to read, her story is described below.
I joined Serve and Protect Credit Union because I recently worked as police staff, and part of the benefits was the opportunity to join the Serve and Protect Credit Union. I absolutely love the opportunity to be part of an organisation where all the members are collectively saving together.
Her initial motivation had been simple—she wanted a useful, ethical way to save money while also accessing financial products when needed. But little did Anyeley know, the credit union would go on to make a significant difference in challenging and joyous moments of her life.
An Unexpected Challenge Turned Into a Win
Last year, Anyeley encountered a situation that many of us can relate to—a troublesome water leak at home. She thought of making the best of the crisis and decided it was time to renovate her bathroom.
I looked at other financial institutions, and I noticed that the rates for personal loans were incredibly high. Then I had this ‘aha!’ moment and thought, ‘Oh, I’m part of Serve and Protect Credit Union. Why don’t I speak to them and find out what other options I have?’
The team at the credit union made the process straightforward and worry-free. The application process was really simple and easy. I even had to change the amount I wanted to borrow partway through the process, and the team were able to support me with no stress. They were so friendly, caring, and professional.
The result? Anyeley had her new dream bathroom installed, creating a beautiful space for relaxation and fun family moments. Beyond the financial benefits, Anyeley cherishes being part of a community that genuinely cares.
What I love about being a member of Serve and Protect Credit Union is the opportunity to experience excellent customer service. Everyone is so friendly and supportive—it feels very homely and welcoming. I absolutely love it.
Helping in Life’s Greatest Challenges
Anyeley is not the only one whose life has been improved by the credit union. Another member, Rob – a police officer for Devon and Cornwall Police – shares their story of how Serve and Protect stepped in during a tough time—a relationship breakdown, sudden house move, and limited funds for furniture. They describe the credit union as a “quiet, financial, reassuring presence in the background.”
Why Choose Serve and Protect Credit Union?
These testimonials, among countless others, highlight what truly sets Serve and Protect Credit Union apart:
1. Ethical Savings
Our community-based model allows members to save collectively, promoting financial wellbeing and support.
2. Affordable Loans
With fair rates, flexible terms, and no pressure during the application process, borrowing becomes less daunting.
3. Exceptional Customer Service
From friendly conversations to tailored advice, we aim to make every member feel valued and at home.
4. Supporting the Police Community
If you’re associated with the College of Policing or the police family, our products are specifically designed with your needs in mind.
Start Your Serve and Protect Journey Today
We’re here for you—whether you’re saving for the future, navigating life’s challenges, or making your dreams a reality. Join the thousands of members who trust Serve and Protect Credit Union to support their financial needs with care and confidence.
If you’re a member of the College of Policing or part of the wider police family, take the first step towards financial peace of mind. Sign up today and see the difference for yourself.
