Serve and Protect CU achieves 5 Star Fairbanking Award

We are extremely proud to announce to have been awarded with the maximum 5 star Fairbanking rating for its fixed-term loan products.

The Fairbanking Mark is awarded by the Fairbanking Foundation following an in depth assessment of our loan services.

We wish to take this opportunity to thank all of our members who were involved in the survey that was circulated in late 2017, which contributed immensely to the rank achieved.

Serve and Protect Credit Union CEO, Paul Norgrove said:

We are extremely pleased to receive the maximum mark awarded for its loan products. Achieving a 5 star rating from the Fairbanking Foundation shows our dedication to providing financial well-being solutions to our members, especially during the current financial climate. The work the Fairbanking Foundation do is vital as it gives applicants the confidence when making important financial decisions. We will continue our efforts to provide the best service and customer experience to our members and those who join the Credit Union, which serves those who serve and protect our country.

The mark is reviewed each year and we will endeavour to retain our rating year-upon-year for the well-being of our membership.

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