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Meet Steve… Our Hidden Hero

The 29^th of September 2021 marks #HiddenHeroesDay, where we celebrate and thank the often, unsung ‘Hidden Heroes’ across the custodial and community justice estate, who work tirelessly, especially during the covid-19 outbreak. It’s an opportunity to show them that, while they may be largely hidden from public view, they’re not forgotten, and that the people who know them best, truly appreciate all they’ve done, and continue to do.

Despite their huge contribution and incredible efforts in supporting those within our justice system, Prison Officers, Probation Officers and Staff often go unnoticed, so to recognise the amazing work they have done and continue to do, we wanted to put in some of these amazing people in the spotlight.

Steve, who works as a Supervising Officer, is a Hidden Hero. We’ve asked Steve a couple of questions about working for the Prison and Probation service:

Why did you become a Supervising Officer?

To help rehabilitate people and help them live law abiding lives.

Do you recall your first days in the role? What were your initial thoughts?

Very alien and a bit scary. I was pleased to say I quickly felt part of a team. Fully supported and making friends for life.

What is the best thing about being a Supervising Officer?

Helping others and seeing people develop in confidence and ability. This is both staff and prisoners.

If in any way, how would you say your experiences in your role have changed you?

I have become more patient, more caring and have a greater understanding of why people offend.

Tell us about your proudest moment during your role?

I received a letter from a prisoner I had been a keyworker to. He had been released and had got a job and been reunited with his family. He wrote to me to thank me for all my support and understanding.

What would you tell someone who was thinking about a role within the sector?

Go for it. Go in with an open mind, admit your mistakes and learn from them. Take pride in a role helping others.

Show your support

To pay tribute to those hidden heroes working within prisons, probation and youth justice services across the, you can donate money to Mental Health UK. With around one in four people experiencing significant mental health problems in their lifetime, the hidden heroes working within prisons, probation and youth services are coming together to raise money for this chosen charity https://mentalhealth-uk.org/donate.

Additionally, if you work in the sector, or would like to support those that do, you can take part in a #HiddenHeroes Charity Challenge! Find out how here: https://www.hiddenheroes.uk/CharityChallenge.

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Serve and Protect CU is a trading name of Police Credit Union Limited, Guardians House, 2111 Coventry Road, Sheldon, Birmingham, B26 3EA. We are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority & Prudential Regulation Authority under registration number 213306.

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