Meet Sarah… Our Hidden Hero

The 29th of September 2021 marks #HiddenHeroesDay, where we celebrate and thank the often, unsung ‘Hidden Heroes’ across the custodial and community justice estate, who work tirelessly, especially during the covid-19 outbreak.  It’s an opportunity to show them that, while they may be largely hidden from public view, they’re not forgotten, and that the people who know them best, truly appreciate all they’ve done, and continue to do.

Despite their huge contribution and incredible efforts in supporting those within our justice system, Prison Officers, Probation Officers and Staff often go unnoticed, so to recognise the amazing work they have done and continue to do, we wanted to put in some of these amazing people in the spotlight.

Sarah, who works as a Teacher, is a Hidden Hero. We’ve asked Sarah a couple of questions about working for the Prison and Probation service:

Why did you become a Prison Service Teacher?

I am a teacher and wanted to make a change to the men that arrive at Cardiff.

Do you recall your first days in the role? What were your initial thoughts?

Yes, I was young and it was quite a big place to get my head around but there were staff that made it easy and welcoming.

What is the best thing about being a Teacher?

I get to do what I love everyday!

If in any way, how would you say your experiences in your role have changed you?

I have become more confident in my 17 years of service, I have learnt not to take things to heart and that I am doing a good job. It can be challenging but each day is always different.

Tell us about your proudest moment during your role?

Being able to give learners their certificates for completing their courses.

What would you tell someone who was thinking about a role within the sector?

Go for it, you may have some hard days but the good days weigh them out.

Show your support

To pay tribute to those hidden heroes working within prisons, probation and youth justice services across the, you can donate money to Mental Health UK.  With around one in four people experiencing significant mental health problems in their lifetime, the hidden heroes working within prisons, probation and youth services are coming together to raise money for this chosen charity

Additionally, if you work in the sector, or would like to support those that do, you can take part in a #HiddenHeroes Charity Challenge!  Find out how here:

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