Meet Christine… Our Hidden Hero

The 29th of September 2021 marks #HiddenHeroesDay, where we celebrate and thank the often, unsung ‘Hidden Heroes’ across the custodial and community justice estate, who work tirelessly, especially during the covid-19 outbreak.  It’s an opportunity to show them that, while they may be largely hidden from public view, they’re not forgotten, and that the people who know them best, truly appreciate all they’ve done, and continue to do.

Despite their huge contribution and incredible efforts in supporting those within our justice system, Prison Officers, Probation Officers and Staff often go unnoticed, so to recognise the amazing work they have done and continue to do, we wanted to put in some of these amazing people in the spotlight.

Christine, who works as a Probation Officer, is a Hidden Hero. We’ve asked Christine a couple of questions about working for the Prison and Probation service:

Why did you become a Probation Officer?

To help people improve their lives and navigate the justice system, to reduce crime and protect victims of crime and the public.

Do you recall your first days in the role? What were your initial thoughts?

I was so overwhelmed. I felt lost and unmoored.

What is the best thing about being a Probation Officer?

Making a real difference in peoples lives and seeing them thrive.

If in any way, how would you say your experiences in your role have changed you?

It has made me realise the importance of taking a step back and highlighted how someone can seem on paper like a terrible person but how easy it is to empathise when you meet them. Realising how much all people have in common.

Tell us about your proudest moment during your role?

My proudest moment was getting a service user who wouldn’t acknowledge I was in the room when we first met to turn to me for assistance.

What would you tell someone who was thinking about a role within the sector?

Be prepared to work hard and hear hard things, but no other job is this rewarding.

Show your support

To pay tribute to those hidden heroes working within prisons, probation and youth justice services across the, you can donate money to Mental Health UK.  With around one in four people experiencing significant mental health problems in their lifetime, the hidden heroes working within prisons, probation and youth services are coming together to raise money for this chosen charity https://mentalhealth-uk.org/donate.

Additionally, if you work in the sector, or would like to support those that do, you can take part in a #HiddenHeroes Charity Challenge!  Find out how here: https://www.hiddenheroes.uk/CharityChallenge.

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