Financial Resilience in 5 – With Zoe Wakefield

We have been asking some key stakeholders across the Serve and Protect family about the work they have been doing to improve the financial resilience of their colleagues and what it means to their organisation.

In our first edition we feature Hampshire Police Federation Chair, Zoe Wakefield:

1. What does financial resilience mean to Hampshire Police Federation?

It’s very important to us. We want to ensure that all our members understand their financial situation, the risks and how to prepare for unexpected and future costs. There is a lot of help available. We want members to seek help before they get into financial difficulties.

2. What are the financial challenges currently faced by your members?

Our student officers are struggling on their low starting wage. House prices are above average in the majority of Hampshire so it is difficult to make a low wage cover rent/mortgage and other costs. We also find officers face financial challenges when separating from a partner or going through a divorce.

3. How are Hampshire Police Federation improving the financial resilience of your members?

We are speaking to all new recruits and explaining the help that is available for them. We ensure our website and social media channels also convey the same message. We manage the Welfare Fund for the force which can help officers with grants, loans and financial advice. We also run finance surgeries at our federation office where officers can have a 1:1 free of charge with a financial advisor. We have run financial resilience sessions through Serve & Protect with new students.

4. What more do you feel can be done throughout the Police family to help improve the financial resilience of your colleagues?

Education and awareness of the risks, particularly around online gambling. Also planning for unseen costs such as rises in fuel costs, change of working location, etc.

5. If there was one thing you would recommend for a new recruit joining the Force to help improve their financial resilience what would it be?

Plan for the unknown, listen to all the help and advice that is available. Seek help if you need it. Don’t ignore a financial problem as it won’t go away.

Improve your financial resilience

Prepare for your financial future with our helpful articles and tools covering everything from budgeting and savings, to borrowing and retirement. Visit:


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