Financial Resilience in 5 – With Mark Marshallsay

We have been asking some key stakeholders across the Serve and Protect family about the work they have been doing to improve the financial resilience of their colleagues and what it means to their organisation.

In our second edition we feature British Transport Police Federation General Secretary, Mark Marshallsay:

1. What does financial resilience mean to BTP Federation?

For us, it’s about making sure our members are in the best possible position to face the financial challenges life can throw at us. Everything from health issues to divorce can leave us financially vulnerable.

2. What are the financial challenges currently faced by your members?

The pandemic has definitely had an effect on some of our members, particularly those whose loved ones have lost their jobs or had to change jobs.  The Serve and Protect survey highlighted some concerns around the ability to cope with changes in financial circumstances and in some cases, a lack of savings to fall back on.

3. How are BTP Federation improving the financial resilience of your members?

We speak to new recruits about the support available from the Federation and the Force, and share information on this with our members via our social media channels. We have a Welfare Fund and we’re doing more to make sure officers are aware of the grants, loans and advice available. The recent survey has prompted us to look at what we can do to address more specific concerns around avoiding and managing debt.

4. What more do you feel can be done throughout the Police family to help improve the financial resilience of your colleagues?

Money and death are the two subjects people typically talk about least. We need to help people feel comfortable talking about their finances so we can direct them to the most appropriate sources of advice and support. The cost of living is increasing and sadly, there are unscrupulous credit providers taking advantage of people’s embarrassment about their personal finances.

5. If there was one thing you would recommend for a new recruit joining the Force to help improve their financial resilience what would it be?

Take the advice that’s offered and ask for help if you need it. Neither we, the Force or your colleagues want to see you in financial difficulty. From the day of your first pay packet, putting even a small amount of money away will help you to deal with unforeseen circumstances in the future.

Improve your financial resilience

Prepare for your financial future with our helpful articles and tools covering everything from budgeting and savings, to borrowing and retirement. Visit:


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