Feefo Platinum Trusted Service Award 2022

Serve and Protect officially recognised with Feefo Platinum Trusted Service Award 2022

We have won the Feefo Platinum Trusted Service Award 2022! This is the most prestigious annual award that is available from Feefo, showing our dedication as a company to providing the highest tier of customer service to our members every year.

Our members dedicate their lives to serving and protecting the nation. As a company, we believe they should be treated with the utmost respect at all times, and that excellent customer service should be a guarantee. Our platinum award proves our dedication to a consistent high standard of service for our members, so we know that any member who comes into contact with us will be treated fairly and given the time they need to reach the outcome they desire.

Feefo award those companies with three years of consistent service excellence with the Feefo Platinum Trusted Service Award, their most prestigious recognition. We are honoured to be in receipt of this award, as this goes a long way in recognising that we are dedicated to providing the highest level of service to our members.

Amy Shippley, Finance and Operations Manager at Serve and Protect Credit Union, expressed her gratitude by saying:

We are delighted to have been awarded the Feefo Platinum Trusted Service Award 2022, as recognition for the hard work our team puts in every day to ensure our members are satisfied with every point of contact. Delivering a high standard of service is built into the processes that we have developed at Serve and Protect CU. These processes have proven that we are able to provide efficient service, while also showing a high degree of understanding, empathy and displaying a genuine level of care and commitment to our members and their financial resilience. We will continue to uphold the strong customer service principles that have enabled us to achieve this recognition, building strong rapports with our members throughout their service careers and beyond.

To read Serve and Protect Credit Union’s Feefo reviews, click here.

About Feefo®

Feefo are a reviews provider, committed to collecting real customer feedback on behalf of the businesses they work with. For more information, visit www.feefo.com

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