Anthony’s Story

I am writing to thank you for your speedy help which in part saved my life.

Anthony became a member of Serve and Protect Credit Union in 2010. After serving in Cleveland Police for many years as a Detective Constable, Anthony decided to retire abroad.

However, Anthony’s life was put at risk when he was informed that he had to undertake heart surgery. To prepare for the surgery, Anthony required a medical intervention to be performed beforehand. News went from bad to worse once he learned that his insurance did not cover the procedure.

In need of urgent help, Anthony applied for a loan from Serve and Protect in July 2020. After explaining his case, our team were able to swiftly work on his loan and issue the funds he needed within 24 hours.

We heard back from Anthony once again in December 2020.

The surgery was successful, and I am now leading a normal life and looking forward to Christmas. I am writing to thank you for your speedy help which in part saved my life. I will be eternally grateful to you.

We asked our Senior Loans Officer, Moya, who went above and beyond to issue the loan, how she felt following the news:

I am just so glad to know that everything has gone well for him. It is always lovely to get good feedback, but it is even more special to know that we as a team have helped to make a real difference to his life.

Credit unions really can make a huge difference to people’s lives. Whether it be through helping someone to consolidate multiple debts or by providing funds for a crucial surgery, we are here to help our members when they need us most.

Got a story? Let us know how we have you helped you here >

More Stories

Mark’s Story

Nikki’s Story

Nigel’s Story

Paul’s Story

Rob’s Story

Your cookie preferences

We use cookies on our website to make your online experience better. Please see our cookie notice for further details or agree by clicking the 'Accept' button.

Your cookie settings

Below you can choose which kind of cookies you allow on this website. Click on the "Save cookie settings" button to apply your choice.

FunctionalOur website uses functional cookies. These cookies are necessary to let our website work.

AnalyticalOur website uses analytical cookies to make it possible to analyse our website and optimise for the purpose of usability.

Social mediaOur website places social media cookies to show you 3rd party content like YouTube and Facebook. These cookies may track your personal data.

AdvertisingOur website places advertising cookies to show you 3rd party advertisements based on your interests. These cookies may track your personal data.

OtherOur website places 3rd party cookies from other 3rd party services which aren't analytical, social media or advertising.