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Serve and Protect contact details

Get in touch with Serve and Protect Credit Union

 If you’re looking for Serve and Protect contact options, whether you have questions about our services or want to become a member, our friendly team is ready to help.

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Message us

On our app, tap the ‘Menu’ icon in the top left corner and click ‘Messages’. From here you’ll be able to send secure messages from a member of our team.

Phone

Phone us

Feel free to reach out to our friendly support team from Monday to Friday at 0121 700 1222. We’re here to assist you from 9am to 4pm on Mondays, Tuesdays, Thursdays, and Fridays, and from 9:30am to 4pm on Wednesdays.

Mail

Email us

If you have any questions, please don’t hesitate to contact our team via email at info@serveandprotectcu.co.uk.

Location

Post to us

If you ever need to send us a letter or any documents, here’s our address:


Serve and Protect Credit Union, Guardians House, 2111 Coventry Road, Sheldon, Birmingham, B26 3EA

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Member Notice

We’ll be closed today for staff training and our phone lines will be unavailable.

You can still access your account and use our online services as normal. Any requests, transactions or applications submitted while we’re closed will be processed as soon as possible once our team is available.

Thank you for your understanding. Need help? Visit our Help Centre for answers to common questions and support.