At Serve and Protect, we believe in more than just banking; we believe in supporting the people on the frontline who serve and protect our communities. That’s why we wanted to share a powerful member story from an officer in Devon and Cornwall Police, demonstrating how the credit union helped him through life’s highs and lows.
This story is about resilience, trust, and the “quiet, reassuring presence” of a credit union that’s been a part of his life for nearly 15 years. Watch the video above to hear his experience in his own words, or keep on reading.
From the moment he joined the Devon and Cornwall Police, Serve and Protect Credit Union became a supportive part of his financial life. While many of our members join to build a savings habit or access affordable loans, for this officer, our support made all the difference during a particularly challenging time.
“I think it’s fair to say that the credit union has helped me in times when I’ve been able to save. But more crucially, it’s helped me when the chips have really been down.”
It’s stories like this that remind us why we do what we do. Life is unpredictable, and financial setbacks can happen to anyone. Having a reliable, approachable service to turn to when times are tough is essential – something we aim to provide for all our members.
“The credit union were there to provide me those funds quickly, efficiently, professionally, but above all in a really friendly way – there was no hard sell, just really supportive.”
Our credit union isn’t just there in the tough times; we’re here to empower our members to achieve their aspirations too. When this officer decided to make a lifelong dream a reality by purchasing his perfect van, we were there to help make it happen.
“And more recently, since things have been better, they helped me buy my dream van, and again, it was just a really straightforward process. So all in all, massively helpful and has been a big part of my financial life in the police.”
For us, it’s not just about offering affordable loans but ensuring the process is straightforward, stress-free, and tailored to fit your circumstances. Whether it’s helping with major life changes or supporting those dream purchases, we’re here to provide financial solutions that work for you.
When asked to sum up his experience with Serve and Protect Credit Union, this officer reflected on the peace of mind our service provides, which goes beyond the number.
“I think it’s just the quiet presence to be able to save without realising it and to know that there’s an organisation there that, should I need to borrow money quickly, cheaply and safely, they’re there as well.”
We’re proud to be that “quiet presence” for our members – a financial partner you can depend on to guide you through the unpredictable moments in life.
If you’re a member of the Devon and Cornwall Police – or part of any of the police forces we serve -becoming part of Serve and Protect Credit Union could help you manage your financial future with confidence. Here’s how we support our members every day:
- Savings made simple: Make saving effortless with payroll deductions or direct debit to help you build financial resilience.
- Affordable loans: Access affordable loans to cover life’s big events, unexpected costs, or dream purchases.
- A community you can trust: Join a credit union built on values of trust, support, and shared community.
Whether you’re looking to save for the future, access affordable credit, or simply join a supportive community, Serve and Protect Credit Union is here for you. Sign up for free.
