Become a Payroll Partner

Help grow the Serve and Protect Family

Improve the financial resilience of your colleagues

78%

Chose Payroll Deduction

78% agreed that the main reason for them joining the credit union was because we had payroll deduction set up with their employer.

91%

Improving Financial Resilience

91% of members felt that being able to save and borrow with repayments straight from their salary has helped to improve their financial resilience.

+89

Net Promoter Score

We are proud to have a Net Promoter Score of 89 on Feefo, with 91% of our members agreeing that they would recommend us to their friends, family and colleagues.

Why is financial resilience important?

We are passionate about improving the financial resilience of those who serve and protect our nation. Each year we survey our members on their financial resilience and summarise the results in a report. Our Financial Resilience Reports provide insights into what it means to be financially resilient, and illuminate the very real and detrimental effects that a lack of financial resilience can have on individuals and workforces alike.

Below are just some of the key insights we have learnt from our Financial Resilience Reports:

Could you cope financially with a change in circumstances such as relationship breakdown, unemployment, or sickness?

NO: 38%

Financial Resilience Report 2021

Do you feel your personal finances have an impact on your ability to do your job effectively?

YES: 25%

Financial Resilience Report 2021

Do you feel your employer does enough to help you prepare for your financial future?

NO: 60%

Financial Resilience Report 2020

Here to help your colleagues…

Save

We make saving easy. Members can start saving for free, and access their funds or change the amount they save at any time.

Borrow

We are there if employees need to borrow. Providing affordable loans up to £25,000 with no early repayments penalties or fees.

Prepare

To help our members prepare for their financial future, we deliver workplace financial resilience briefs throughout the country.

Payroll deduction with over 30 employers

View our full list of payroll partners

Don’t just hear it from us

Serve and Protect Credit Union provides service personnel (SP) with additional financial tools. Currently a regular saver plan giving annual dividend of 1.2%, for an easy access savings account regardless of the amount saved each month, and borrowing includes the option for a consolidation loan which many SP find cheaper from Military CU than other providers. The ethos of saving is fully supported by Military CU and borrowing sensibly to achieve life’s financial goals.

As 4X SO2 Retention & Transition for five years, I have seen the transformation afforded to SP when they are made aware of this support. It’s simply a game changer for many of them.

AnselmMajor, British Army

Working alongside Serve and Protect Credit Union has helped us to gain valuable insight into the financial challenges faced by our colleagues. They play a really important role in helping to improve the financial resilience of both our Police Officers and Staff, encouraging them to save, but also knowing they have an option to turn to should they ever need to borrow throughout their career.

GarrySecretary, Hampshire Police Federation

View our full list of testimonials

How it works

Here’s a step-by-step guide as to how your organisation can get started:

Step 1
Express your interest in becoming a payroll partner and offering Serve and Protect CU as a free employee benefit by emailing partnerships@serveandprotectcu.co.uk or by clicking the button below.
Step 2
One of our team will respond to provide an overview as to the set-up process and details of our Service Level Agreement.
Step 3
Once agreed, we will then set your organisation up as a payroll partner and your employees will be able to start saving or borrowing with repayments straight from their salary – it is completely free.
Step 4
Each month our team send a secure file to your Payroll Department, with a list of members and their requested salary deduction for the month.
Step 5
Your Payroll Department apply these amendments and deduct the relevant amount from the members next pay slip and then make a one-off payment with the total value of deductions requested that month to ourselves.
Step 6
We then allocate these funds into each individual’s account – which they can manage and withdraw from online.